SHIPPING DELAYS + ESTIMATED DELIVERY DATES
Please note: We’re open and accepting orders! The health and well-being of our customers, employees and community is of the utmost importance to us. Due to modified operations put in place to help protect those working at the distribution centers and possible delays with our shipping carriers, there may be a delay in receiving your order. We apologize for any inconvenience and appreciate your understanding. We are committed to delivering your orders as soon as possible!
We do our best to estimate the most accurate delivery day on our product pages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your shipping confirmation email.
*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.
INDIA SHIPPING + HANDLING
We currently offer ground shipping, 3-day and overnight shipping.
If you have questions contact us by email [email protected] or by phone +919310534991 (Monday- Saturday 9am to 6pm EST).
Within India: 3 to 6 business days – 300/- INR (USD 4)
International: 4 to 10 business days – 1,500/- (USD 19)
We shall not be able to process any refund or cancelation if the order/orders are processed. Store credit will be provided against the cancellation of an order.
STANDARD ORDER PROCESSING TIMES
Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 48 hours for processing time. Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Unfortunately, we cannot be responsible for unanticipated delays. We do not ship to P.O. Boxes.
INTERNATIONAL SHIPPING FAQ
1. CAN MY ORDER BE SHIPPED INTERNATIONALLY ?
Yes. Through our partnership with WWW.SHIPROCKET.COM, we are pleased to provide an enhanced international shopping experience for customers in more than 100 countries and territories, with support for many more coming soon. As an international shopper, you now get the benefit of seeing product prices in your local currency, guaranteed order totals at checkout and no hidden fees, cost-effective international shipping, and much more. For a list of available shipping countries and shopping currencies, please click on the flag icon at the top of the website
2. HOW WILL I KNOW HOW MUCH MY ORDER WILL COST?
To see your order total add items to your basket and click select to check out. SHIPROCKET calculates and displays the order total in your preferred currency, including all shipping costs from our warehouse in Delhi, India to your selected international destination, as well as any applicable duties and taxes imposed by Customs and revenue authorities in the destination country.
3. WHEN WILL I RECEIVE MY ORDER?
We keep a standard time of 5-10 business day for all our international deliveries.
4. HOW MUCH DUTIES AND TAXES ARE CHARGED ON INTERNATIONAL ORDER?
Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that SHIPROCKET supports. International taxes (such as Value Added Tax, or VAT) are set by the destination country.
5. WHO SHOULD I CONTACT IF I HAVE QUESTIONS REGARDING MY ORDER?
Please contact us at [email protected] or +919310534991 and we will gladly assist you with any questions relating to your international order.
6. WHEN AM I BILLED?
Your card will be billed by CC AVENUE when your international order is processed. Your card will be billed by CC AVENUE and your credit card statement will read *TREND EN VOGUE APPARELS”